Terms & Conditions

Jessie Goh Digital Marketing & Automation ("we," "us," "our") Last updated: 30 July, 2026

These Terms & Conditions apply to all digital products, guides, templates, and other downloadable resources ("Products") purchased from us via jessiegoh.com or any linked checkout page. By purchasing a Product, you agree to the following terms. Please read them before completing your purchase.

1. The Products

We sell a range of digital, downloadable resources, which may include (but are not limited to) guides, checklists, templates, prompt packs, and walkthroughs. Each Product's specific contents, price, and inclusions are described on its individual sales page at the time of purchase — that page description forms part of your order.

Products are educational and informational in nature and are delivered digitally, typically as an instant download or emailed link upon successful payment.

2. Price and Payment

The price for each Product is displayed at checkout at the time of purchase. All prices are in Australian dollars unless otherwise stated and are inclusive of any applicable GST where required by law. Payment is processed securely through our third-party payment provider.

3. Delivery

Access to a Product is delivered instantly via digital download or email link upon successful payment. It is your responsibility to provide a valid email address and to check your inbox (including spam/junk folders). If you do not receive access within 24 hours, contact us at [insert support email] before initiating any payment dispute.

4. No Refund Policy

All sales are final. Due to the instant, digital, and downloadable nature of our Products, we do not offer refunds, exchanges, or cancellations once purchase is complete, and access has been granted, except as set out in Section 5 below.

By completing your purchase, you acknowledge that:

- You have reviewed the relevant sales page description of the Product before purchasing.

- You understand the Product is non-refundable due to its digital nature.

- Any results from applying a Product's content depend on your own implementation, resources, market, and other factors outside our control, and are not guaranteed.

We encourage you to review each Product's sales page and FAQ carefully before purchasing if you have any doubts.

5. Your Rights Under Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (ACL) or other applicable law that cannot lawfully be excluded. If a Product fails to meet a consumer guarantee under the ACL (for example, it is not delivered, is significantly different from its description, or is not fit for purpose), you may be entitled to a remedy such as a replacement, correction, or refund, regardless of Section 4 above. To make a claim under this section, contact us at [email protected] with your order details and a description of the issue.

6. License to Use

Upon purchase, you are granted a personal, non-transferable, non-exclusive license to use the Product for your own business purposes. Unless otherwise stated on the individual Product's sales page, you may not:

- Resell, redistribute, share, or republish a Product or any part of it, in whole or in part

- Use a Product to create a competing product or service

- Upload a Product to any public or shared platform, course, or membership site

- All content remains the intellectual property of Jessie Goh Digital Marketing & Automation and is protected by copyright law.

7. No Professional or Financial Advice

Our Products provide general educational information about marketing, advertising, and related business topics. They do not constitute personalised financial, legal, tax, or professional business advice. You are solely responsible for decisions made regarding your spend and business strategy.

8. No Guarantee of Results

We do not guarantee any specific results, sales, return on investment, or business outcomes from using our Products. Performance depends on factors including your industry, offer, market conditions, budget, and execution, many of which are outside our control.

9. Limitation of Liability

To the maximum extent permitted by law, and subject to Section 5, we are not liable for any indirect, incidental, or consequential loss (including loss of profits, revenue, or data) arising from your use of, or inability to use, a Product. Our total liability arising out of your purchase of any single Product is limited to the amount you paid for that Product.

10. Third-Party Platforms

Our Products may reference or provide guidance on using third-party platforms (for example, Meta/Facebook Ads Manager, Klaviyo, or other software). We are not affiliated with, endorsed by, or responsible for these platforms, their policies, pricing, or availability, which may change at any time.

11. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time of your purchase will apply to that purchase. Continued use of a Product after any update constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

13. Contact

For questions about these Terms or any Product, contact:

Jessie Goh Digital Marketing & Automation at [email protected]. ABN: 47 678 506 23